Support
Help is one email away.
Write to us and a person who coaches and rides answers, usually within a day.
Contact
Email [email protected], or use Send feedback at the top of the app. Tell us what you tried and what happened; a screenshot helps.
Common questions
How do I get an account?
Two Thresholds is invitation only for now. A coach invites their athletes, or you can sign up for the trial and we'll send you an invitation.
I forgot my password
Choose Forgot password on the sign-in screen and we email you a link to set a new one. The link works once and for a limited time.
The iPhone app
Sign in with the same email and password as on the web. The app shows your calendar, ride summaries with laps, and every conversation with your coach. Coaches can switch between their athletes. Sign out under Me.
My ride hasn't appeared
Rides arrive from Vekta, Strava or a file you upload. A synced ride can take up to half an hour to show up. If it still isn't there, write to us with the date of the ride.
Deleting your account
Email us from your account's address and we delete your account and all its data. See Privacy for details.